Privacy Policy

Effective Date: May 26, 2025
Company Name: WOX Window Cleaning
Location: Mississauga, ON, Canada
Website: [woxwindow.com]

1. Introduction

At WOX Window Cleaning, we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws.

2. What Information We Collect

We may collect the following personal information when you use our website or services:

  • Name
  • Address (for service location)
  • Phone number
  • Email address
  • Service details or preferences
  • IP address and browser/device information (for website analytics)

3. How We Use Your Information

We use your personal information to:

  • Provide and schedule our cleaning services
  • Respond to inquiries and provide customer support
  • Send booking confirmations, updates, or service reminders
  • Improve our website and services
  • Comply with legal obligations

4. Consent

By using our website or submitting your information through a contact form, booking request, or service call, you consent to the collection and use of your personal information as outlined in this policy.

5. Sharing of Information

We do not sell or rent your personal data.
We may share your information with trusted third parties who help us deliver our services (e.g., email platforms, scheduling software), provided they comply with strict confidentiality agreements.

6. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no method of internet transmission is 100% secure.

7. Cookies & Analytics

Our website may use cookies and tracking tools like Google Analytics to enhance your experience and collect anonymous traffic data. You can adjust cookie settings in your browser at any time.

8. Your Rights

You have the right to:

  • Access your personal information
  • Request corrections or updates
  • Withdraw consent
  • Request deletion of your information (where applicable)

To exercise your rights, contact us at:
📧 Email: woxwindow@gmail.com
📞 Phone: (365) 777-8261

9. Third-Party Links

Our website may link to third-party sites (e.g., payment processors, Google Reviews). We are not responsible for their privacy practices. Please review their policies before submitting personal information.

10. Policy Updates

This Privacy Policy may be updated periodically. Any changes will be posted on this page with the revised effective date.

11. Contact Us

For questions or concerns about this policy or your personal data:

WOX Window Cleaning
Mississauga, ON
📧 woxwindow@gmail.com
📞 (365) 777-8261